With the free photoTAN app you can approve online banking transactions safely and quickly.
This is how the photoTAN process works via the computer:
You carry out a transaction on another device; e.g. B. a PC.
Your transaction will be automatically transferred to the comdirect photoTAN app and a notification will appear on your smartphone. When you tap on the message, the photoTAN app opens. Check the transaction and release the TAN by sliding the arrow from left to right.
The usual scanning function of the comdirect photoTAN app is retained. This is recommended, for example, if your smartphone is not connected to the Internet. To do this, select the photoTAN procedure “photoTAN graphic” on your computer and then open the scan function at the bottom left of the comdirect photoTAN app on your smartphone.
This is how the App2App process works:
You carry out a transaction in another comdirect app. The photoTAN app opens automatically during the approval process for your transaction. Confirm your order by sliding the arrow from left to right.
The following comdirect apps support the App2App process:
- comdirect app
- comdirect trading app
- comdirect Young
How to activate the photoTAN app before first use:
Log in to the comdirect personal area with your access number and PIN and follow the instructions " Activate photoTAN” until the activation graphic is displayed. Download the comdirect photoTAN app onto your smartphone and follow the instructions in the app. Once the app is activated, you can use the two methods mentioned above.
FAQ “Which authorizations does the app use?”
The “Camera” authorization is required in the standard procedure for scanning the photoTAN graphic.
FAQ “Does the app work with multiple comdirect accounts”?
You can connect the app to up to 8 accounts. You need a separate activation letter for each account.
Further information about the photoTAN can be found at www.comdirect.de/photoTAN
If you have any questions or suggestions about the photoTAN, we are happy to help you around the clock:
By email to info@comdirect.de
or by telephone:
Customers: + 49 (0 ) 41 06 - 708 25 00
Interested parties: + 49 (0) 41 06 - 708 25 38
- App can be used offline again
- Minor bug fixes
We have fixed an activation error.
We have graphically adjusted the button for TAN release. The app now supports the use of password managers again.
Small optimizations
Crashes fixed under Android 6 and Android 14 Beta
Fixed a crash when starting the app
Small optimizations
Small optimizations
Small optimizations Find out the current status of a Formula 1 race quickly and easily. Discover our new Formula 1 scoreboard with top 3 times in each race.
Small optimizations
Small improvements
- Bug fixes
- Missing texts for screen readers added
Bugfixing
-Bug fixing (including incorrect fingerprint query when setting up the app)
-Increasing the minimum requirements on Android 6
Bugfix (black screen after app start)
Bug fixing
Bug fixing
Bugfixing
Bug fixing
Bug fixing
Bug fixes on new operating systems
Minor bug fixes
- Approval on websites: preparation for automatic confirmation
- rare freezing of the app fixed
- Fixed minor bugs.
• Optimized user guidance
• Optimization for password manager
• Music is no longer interrupted when starting the app
• Optimization for photoTAN graphics process with Huawei devices
• Other bugs fixed
Now without scanning a graphic and entering a TAN - simply open the push message on your smartphone, confirm the transaction in the photoTAN app with a sliding movement and complete it on the computer.
Small optimizations
A bug in scan mode has been fixed.
Error texts optimized
- Activation process optimized
- Support the HSV fan account app
- Customization for Android 9
- Optimization for dual-SIM phones
Minor optimizations
- Fix minor errors - Further development of safety
Technical adjustments and minor changes
- Improved protection against external attacks - Possibility to protect the app with a password or Touch-ID - Minor changes
Update 7.3.3 - Fixed a bug that crashed the app on some devices. We apologize for the inconvenience. Please note: The app is generally run on rooted devices. Due to new security features, however, there are few problems with the use of so-called "memory hooks".
